SkadiBet Privacy Policy

At SkadiBet, we respect your privacy and are fully committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store and safeguard your information when you visit skadibet.com or use our services. By registering an account with SkadiBet, you confirm that you have read and understood this policy and agree to the practices described below.

Who We Are

SkadiBet is owned and operated by 3-102-943191 SRL, a company registered in Costa Rica under registration number 3-102-943191. Our affiliate programme is operated under Avis Partners. We target players in the United Kingdom, the Netherlands and the euro area, and our platform is available in English and Dutch. If you have any questions about how we handle your data, you can contact our support team at [email protected].

Information We Collect

When you create an account or use our services, we collect several categories of information in order to provide you with a safe and personalised gaming experience.

• We collect registration details such as your name, date of birth, email address, phone number and residential address
• We gather identification documents, payment system documents and proof of address during our KYC (Know Your Customer) verification process
• We may request video verification or documents confirming the source of funds where required
• We record your transaction history, including deposits, withdrawals and bonus activity
• We track your gaming activity, including games played, wagers placed and time spent on our platform
• We collect technical data such as your IP address, device type, browser information and login timestamps
• We store your communications with our customer support team

Why We Need This Information

We use the information collected to verify your identity, prevent fraud, comply with anti-money laundering regulations, process deposits and withdrawals, and ensure that only eligible players from permitted jurisdictions can access our services. We are required to confirm your identity before processing any cashout, and our KYC checks may include documents in Latin or Cyrillic script.

How We Use Your Data

We use your personal data for the following purposes:

• We process your registration and manage your SkadiBet account
• We verify your age and identity to comply with legal obligations
• We process payments and detect suspicious or fraudulent transactions
• We personalise your experience, including bonus offers and promotions
• We communicate with you about your account, transactions and promotional offers
• We monitor overlapping IP addresses between accounts, as the use of VPN services to disguise your location is not permitted on our platform
• We improve our website, games and services based on usage patterns

Legal Basis for Processing

We process your personal data on the basis of contractual necessity, legal obligation, legitimate interest and, where applicable, your consent. For example, we are obligated to retain KYC records to meet regulatory requirements, and we rely on legitimate interest to send you relevant marketing communications unless you opt out.

Cookies and Tracking Technologies

We use cookies and similar technologies on skadibet.com to enhance your browsing experience, remember your preferences, and analyse how our site is used. Cookies also help us detect fraudulent activity and ensure the security of your account. You can manage or disable cookies through your browser settings, although doing so may affect certain features of our platform.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with:

• Payment providers to process deposits and withdrawals via Visa, Mastercard, bank transfer or cryptocurrencies such as Bitcoin, Ethereum, Litecoin, Dogecoin and USDT
• Regulatory authorities and law enforcement where required by law
• Our affiliate partners at Avis Partners for tracking referral activity
• Third-party service providers who assist us with identity verification, fraud prevention and customer support
• Game providers and live casino operators, where necessary to deliver our gaming services

We note that third-party payments are not accepted on our platform, which helps us maintain accurate records of fund ownership and reduce fraud risk.

International Data Transfers

As our company is registered in Costa Rica and we serve players across the United Kingdom, the Netherlands and the euro area, your data may be transferred and processed outside your country of residence. We take appropriate steps to ensure that any such transfers are conducted securely and in line with applicable data protection standards.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including meeting our legal, accounting and regulatory obligations. KYC documents, transaction records and communication logs are typically retained for a period required by applicable anti-money laundering laws, even after your account is closed.

Data Security

We implement technical and organisational measures designed to protect your personal data from unauthorised access, loss, misuse or alteration. These measures include encryption, secure servers and restricted access to sensitive information. While we strive to protect your data, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords and keep your login details confidential.

Restricted Jurisdictions

We do not offer our services to residents of certain restricted countries, including but not limited to Bangladesh, Bulgaria, Burkina Faso, Ethiopia, Georgia, Indonesia, Kenya, Kyrgyzstan, Malawi, Malta, Mexico, Pakistan, Poland, Slovenia, Tanzania, the United States and Uzbekistan. Additionally, certain countries are excluded from no-deposit bonuses and free spin promotions, and Telegram free spin services are not available to players from Brazil and Russia. If you access our platform from a restricted location, we reserve the right to limit your access and process your data accordingly.

Your Rights

Depending on your location, you may have certain rights regarding your personal data. We respect these rights and will respond to legitimate requests in a timely manner.

• You have the right to request access to the personal data we hold about you
• You may ask us to correct inaccurate or incomplete information
• You can request that we delete your data, subject to our legal retention obligations
• You may object to or restrict certain types of processing, including marketing communications
• You have the right to withdraw consent at any time where processing is based on consent
• You may lodge a complaint with your local data protection authority if you believe your rights have been violated

To exercise any of these rights, please contact us at [email protected], and our team will assist you promptly.

VIP Club and Loyalty Data

If you join our VIP Club or participate in our Loyalty Program, we may process additional data related to your deposit history, playing patterns and preferences in order to tailor rewards, cashback and bonus offers. We may also share relevant data with your personal VIP manager to provide you with priority service and exclusive benefits.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. We encourage you to review this page periodically. Continued use of SkadiBet after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please reach out to our support team via 24/7 live chat or email at [email protected]. We are here to help and will respond to your enquiry as quickly as possible.